The service and connectivity platform for lab equipment manufacturers
BV Nexus delivers a lifetime of additional revenue from your existing customers
BV Nexus is a revolutionary service and connectivity platform which gives your customers a complete personalised view of your company's lab systems and expertise.
The BV Nexus Web App provides global system health and analysis insights - combined with digital access to your company’s service and support offers.
BV Nexus: The Complete Customer Platform
Lab Instrument manufacturers are always looking for ways to continue selling after their systems are purchased
BV Nexus creates a lifetime of sales and recurring revenue by giving your customers a service and connectivity portal which they want to use - and keep coming back to. Imagine the possibilities of real-time data insights and service integration - all in one Web App.
BV Nexus offers a digital transformation pathway to forward-looking companies like Oxford Instruments:
It’s a product that brings us closer to our customers, and our customers closer to us.
How does BV Nexus generate new and recurring revenues?
BV Nexus generates new revenue by embedding your company’s targeted sales messaging (renewals, up-selling, cross selling) alongside BV Nexus's personalised features which your customers will love.
For instance, the built-in Consultations feature allows customers to engage directly with your in-house experts globally, enabling you to provide a higher-tier support offer.
And coming soon: Online learning and certification, and order and maintenance status updates.
Deepen your customer connections
Other software platforms, such as LIMS, dilute the connection between manufacturers and their customers by taking ownership of that relationship. BV Nexus has been specifically designed to deepen and widen your connection with your customers.
New Revenue Streams
Do you have customers requesting deep technical know-how without any means to monetise this? Transform your service support offering - offer access to your global, internal expertise from within the portal. BV Nexus’s Consultations feature delivers new recurring revenue options, such as higher-tier support plans.
Deeper Customer Engagement
Enable customers to get the most out of your equipment with a variety of powerful features such as the personalised Document Library. Keep relevant documentation all in one place, accessible by your customers anywhere, anytime.
Use Anywhere
Be wherever your customers are: BV Nexus is accessible anywhere and on any device – mobile, tablet or desktop.
Live Data Insights
Real-time global analysis, system health and operating data for customers and your staff.
Bespoke Onboarding
The BV Nexus platform is fully adaptable to provide the features and data insights which work best for your company and customers.
Robust And Secure
BV Nexus uses advanced, independently-tested security to ensure your customers' data and systems are secured.
Binary Vision: The digital experts for lab manufacturers
BV Nexus was built by web and digital experts, Binary Vision. Binary Vision have been trailblazers in digital for over 38 years and have worked with high-profile clients in a variety of industries, including: PerkinElmer, the Royal Air Force, AstraZeneca, and the Medical Research Council. As well as the BV Nexus portal, we offer many other digital solutions, including highly effective and beautiful websites with world-class SEO, built using extensive engagement with your company and customers.
The team I worked with at Binary Vision were dedicated, experts in their field and prepared to experiment with the very latest software in order to keep our site at the cutting edge. The result is a web site that fully meets our objectives
Jackie Briggs, AstraZeneca
It was a very complex piece of work and the team has done a wonderful job of meeting all our requirements to the timescale required, without sacrificing on quality.
Simone Bryan, Medical Research Council
Why our clients love working with us
Our clients are using BV Nexus to elevate their customers to higher tier support packages, building new, subscription-based recurring revenue.
50+ large organisations signed up to use Oi View within a few weeks of launch.
I love working with Binary Vision because they bring that expertise and that knowledge of the digital world that we don’t have, and we just wouldn’t have gotten there without them.
Dean Bass
Product Development Director at Oxford Instruments Materials Analysis
Book a free discovery call
To see how BV Nexus will help you build deeper and wider customer connections and drive digital innovation.
Interested in finding out more about the future of connected labs?
Download the white paper ‘Opportunities for a Hyper-Connected Laboratory’, written by Sharon Palmer
© Binary Vision 2024
is designed, built and supported by Binary Vision. A leading force in digital for over 35 years.
